Important info about MDA™
Frequently Asked Questions
What is a face chart? And what are face charts used for?
if you are completely new to the phenomena of face charts, then visit this page.
What paper do you use to make a face chart?
For receiving tips about what paper to use, how to start face charting and more subscribe to the newsletter.
I want to learn how to make up myself, will this book help me?
This question is often asked. And the answer actually depends on you. To be clear, and to avoid misunderstanding, this book does not teach actual skin application. It teaches you how to make face charts and the techniques that are learned can be used to master any aspect of makeup.
This book teaches how to blend in a way that will blow your mind, how to draw perfect eyebrows (and thus 'understand' eyebrows), eyeliners, lip art, and undeniably important essential color theory, and so on.
So if you take yourself and your desire to learn makeup seriously enough, the answer is yes, you will benefit from this for a lifetime.
However, if you are only looking for a book that gives you instructions on what to apply where on your face, then this is not for you.
I don't speak English very well, is the book suitable for me?
For now, the book is only available in English. It will be quite difficult if you really want to read it all, and don't understand a word of English, but if you can follow this FAQ you are reading now, then you're good to go!
It is not complicatedly written. And the step-by-step chapters are visually very clear. In addition, the bonus video is added as extra support.
This conclusion is based on customer feedback and reviews (which I had to translate, by the way.)
Can everybody learn how to make realistic looking face charts?
I understand your question well, and I often hear: "..but you were born talented" The good news is, that's not the case! In fact, only 10% may be attributable to talent, so 90% is knowledge, techniques, and a lifetime of experience.
Even though it took me decades to master this, you can expect amazing results in just a few weeks. In addition to my passion for art and makeup, I am a dedicated makeup mentor. Short answer: YES!
What is in the facechart book? Is it 'another’ book with blank templates?
NO! This massive textbook provides ALL the knowledge you ever dreamed of regarding facecharts and makeup. It explains the face chart benefits, what tools and equipment to use, the theory of color, light, and shadow (essential to any makeup junky,) and an abundance of looks in detailed step by step guidance.
This book will help you become a better makeup artist and create mind-blowing face chart art in no time.
But YES! You do get FREE TEMPLATES (10X) to download as well, but you don't have to buy them.
Note: The FACECHART Template Workbooks with 48 pre-printed premium facecharts on fine-art paper are sold separately!
What is in the video course
In this detailed video serie, I take you with me during the entire process of making a full face chart, and give you an exclusive 'artist-point-of-view' of the process. As if I’m right next to you, explaining all the details.
This five-part, two-and-a-half-hour video seminar, is only available after purchasing 'The Book' in any version.
The combination of this video course and the abundant step-by-step sections in the book makes this a fool-proof learning system.
Does ‘The Book’ come with makeup?
No, it doesn’t. The title of the book is ‘Facechart Drawing With Makeup’ but no makeup comes with it.
I ordered the Digital-book but didn’t receive any download link, what went wrong?
Most probably: the email address was entered incorrectly, contains errors, or letters were entered incorrectly. Please contact Customer Service via the link below and they'll solve it right away (that means within 24 hours.)
I filled in the unique code (and left my computer), but tells the code is invalid, what to do?
The code can only be entered once. When one somehow leaves the page, or wait too long, for security reasons the code is locked for 24 hrs.
Try again after after this period! Check your spam boxes as well. If you can’t manage to enter the code after this; email Customer Service at firstname.lastname@example.org and they’ll help you through!
I received the download link, clicked to download but don’t see it anywhere. What went wrong?
Nothing went wrong! (probably.) First check your dropbox, if not there, check the download folder, or the ‘files’ map, or it might be in your ‘books’ app or so. Search your device for ‘facechart’ and it probably appears somewhere.
After checking; try again with a decent WIFI/internet connection. If this doesn’t work, use the contact options to reach out to us. Keep in mind there is a limit to the amount of downloads.
How can I view the Video Masterclasses that are included?
You’ll receive a mail with links, the video course is 5 parts of streaming video. Streaming only, no download links are included.
How does the Digital Book works?
It contains the same knowledge and info as the hardcover. You can download and view it on almost any device. It weights nothing, you can take and read it anywhere, and you'll have access to it wherever you are.
One more thing: You can’t print this version.
Are You giving any masterclasses?
Yes! For inquiries about Master classes send an email to email@example.com
How do I return for a refund?
You’ll have a 100% money-back guarantee*. Please check our returning products page, and read this carefully.
*Digital Book and some special offers excluded.
How to contact you incase this FAQ doesn’t answer my questions?
The easiest ways to contact are: filling the contact form, send a mail to firstname.lastname@example.org, or click here.
NOTE: Allow us some time to reply and check your spambox now and then. We do spam a lot (LOL) and sometimes our replies end up in your spambox somehow…
Still some questions? feel free to ask.
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