For legal policies check our Terms and Conditions.
Info on our shipping with DHL (Express)
Your order will be shipped out with DHL. Within Europe you will have the option between Economy (standard) and Express (fast). For destinations outside Europe you will only get the option of DHL Expres. Both services come with On Demand Delivery (ODD) Service:
- Once your order is shipped, you will receive a new shipping notification from DHL EXPRESS.
- DHL ODD notify you by email and/or SMS about your shipment’s progress and estimated delivery date/time. When this doesn’t fit your schedule, you can customize your delivery via DHL ODD and decide how, where and when the delivery takes place at the time and location that suits you best.
DHL ODD is giving you maximum flexibility and greater control over your delivery.
DHL ON DEMAND DELIVERY offers flexible delivery options:
* Deliver my Package on Another Day: Scheduled Delivery
* Deliver my Package to Another Address: Alternate Delivery to work or family
* Deliver my Package at a Safe Place: Authorize Shipment Release
* Deliver my Package with Neighbor: Leave the package at your Neighbor, Reception or Guard
* Deliver my Package at a DHL ServicePoint: Hold for Pick‐up Collection (84,000 Servicepoints Worldwide!)
* Request to Store my Package: Vacation Hold safekeeping your parcel up to 30 days
DHL ODD gives you full control and you never miss another delivery. Flexible, convenient and always at the right moment!